Complaints Policy

Modish Living Complaints Policy

Here at Modish Living, we are committed to providing a professional service to our clients and customers.

If you need to make a complaint, please call our Customer Services Team on 01273 499057 and they will try their best to resolve the issue for you.

Should you wish to make the complaint in writing, then please email contact@modishliving.co.uk or alternatively write to:

Customer Services Manager

Modish Living Hove

Business Centre

Fonthill Road

Hove

BN3 6HA

We always aim to try and find the best solution for our customers, and we will aim to respond to your complaint within 2-3 working days.

 

Third Party advice

If for any reason you are not happy with the outcome we provide, you can contact Citizens Advice for some impartial advice.

Citizens Advice have been established since 1939 and offer free and confidential advice online, over the phone, and in person.

For more information about them, please visit their website: https://www.citizensadvice.org.uk/