Complaints Policy

Modish Living Complaints Policy

Here at Modish Living, we are committed to providing a professional service to our clients and customers.

If you need to make a complaint, please email our Customer Services Team on and they will try their best to resolve the issue for you.


We always aim to try and find the best solution for our customers, and we will aim to respond to your complaint within 2-3 working days.


Third Party advice

If for any reason you are not happy with the outcome we provide, you can contact Citizens Advice for some impartial advice.

Citizens Advice have been established since 1939 and offer free and confidential advice online, over the phone, and in person.

For more information about them, please visit their website: