If not suitable, standard items can be returned to us for a full refund assuming they are in perfect condition, are unused and are in their original undamaged packaging. Please note, items that have been assembled or part assembled are none returnable. Please note, mattresses as well as made to order items in our Beam range and Oldman range, are not returnable.

To make a return, simply notify us within 14 days of delivery and we will advise you of the return address or arrange collection.

We are unable to accept returns for any item purchased as an Ex-display or Ex-photography purchase.

All deliveries are agreed in advance of them taking place. Any missed or cancelled deliveries might incur a re-delivery charge, please see map below.

Map showing returns cost

For more information see our Terms and Conditions.